Re: Shortcuts for messages not working since updating to iOS 6
I have checked out for this and have found that this issue is because of iCloud syncing. Just check and see if "Documents & Data" is turned off in your case. If yes than turn it on and try to use added shortcuts. You simply have to toggle "Documents & Data" off and back on, it in Settings > iCloud > Documents & Data. I have come across many people facing this issue and most of them have mentioned this workaround to be working. In case it doesn’t work you can try out resetting Keyboard Dictionary as well, few have mentioned resetting the Keyboard Dictionary has helped them out – Settings > General >Reset >Reset Keyboard Dictionary.
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