Ok! this sounds to be more of a peculiar issue now. In such a case why don’t you try some basic troubleshooting steps like:
- Try holding the power button till it vibrates 3 times. This should restart the phone
- Check if this issue occurs only on the use of a particular software or application
o If there is an issue with certain application, delete that application
- If even that makes no difference, try soft resetting the system, this should solve your phone’s issue once and for all.
o First of all, you need to create a back up of what all you have in your device
o Post that, dial *#7780# on your num pad. This is a code for resetting the device
o If asked for lock code, type in the code you have saved. If nothing is saved enter ‘12345’
o No data will be lost technically. However, some errors might cause corruption of data, to prevent that I asked you to back up. But yeah, your entire settings will change to factory settings.
- If nothing changes, the last step to be taken is a hard reset. This is the ultimate solution
o Create a back up using Nokia PC Suite as I mentioned above
o Dial in *#7370# and press the dial button. The rules for lock code is
the same
If even this does not work, you can happily throw our cell phone or take the pain of replacement.
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