Erm… now, I owe you an apology for that. So, talking about a permanent solution, I don’t know what it will be but even the temporary solution working is a very good sign in a way because it simply proves, the issue is resolvable at our end and you don’t have to contact the company and take the pain of giving your cell phone for servicing or refund. I would want you to do one thing. Please try restoring your device. No/1 don’t freak out. You can take all necessary back up before that and please try soft reset only initially. It is enough to fix the basic bugs in a device. Anyways, to restore your device, you need to do the following:
- Go to ‘Settings’
- Move to ‘Phone’
- Then ‘phone management’
- And then select ‘Factory Settings’
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