I have a HTC 7 Mozart that I updated to the manufacturer make of Mango using Zune. A short while after I observe that my handset would every so often reset itself when using spot services, HSDPA /3G or when playing games. This went on for a while and became extra repeated so I resolute to roll back to NoDo but the difficulty am still there and my phone crashes just as commonly. I realize that installing Mango voids my guarantee but a answer from Cliff Simpkins on this forum to a preceding post implies that the guarantee is only void whilst Mango is installed on the headset..."Yes, returning your cell phone reverse to it's 'original' MO/ OEM image returns you to a warranties condition. The basic thought here is that, while you are participating in this application, you are not on an image that is maintained /owned by your OEM / MO- so they are not capable to assist you if something goes poorly. Once you restore your cell phone reverse into it's condition previous to you installed the pre-release, the cell phone is once again back in a place where they can assist you." Link
This still leaves me with a couple of questions...
- Does this mean that HTC will admit my handset reverse for repair under the warranty given that its original image has been restored or does it merely mean that they are powerless to provide maintain (as in assist over the cell phone or by electronic mail) when the device is Mango'd?
- Has anybody else had parallel issues with their HTC Mozart? Thanks
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