I just called Motorola support and opened a case # 100908-003978, in relation to a problem I have with the phone's basic settings and the technician was able to reproduce the problem. Since I worked with other large companies like Microsoft, Symantec, Acronis, etc. I know what I mean when they say "we're working on it." But this issue is not about that. I informed the technology that will help make this better and Motorola have a section for updates and real problems and to let us know the status until they release an update. So I will approximate everyone’s support.
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