I bought a creative zen touch (20GB) MP3 player about one year ago. My harddisk crashed while copying mp3's from PC to the player. Now I want to replace the crashed harddisk myself instead of sending it to Creative for repair, because the warrant expired and because I don't want to pay Creative extra for delivering me a player that crashed, while it was used as it should! I know how fragile harddisk are, and took good care of my player. All this to see it crash, probably because of a software error in the Nomad Explorer application, while copying MP3's (and isn't that what an MP3-player is for?)
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