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Thread: M6500 Laptop freezing problem

  1. #1
    Join Date
    Sep 2010
    Posts
    37

    M6500 Laptop freezing problem

    I purchased a M6500 Laptop last month. I don't know what happened to my laptop, as it is getting locked by itself. My laptop is still a new one, but when i play the video on my laptop, then the picture is getting freezing up. My mouse and keyboard stop responding. In spite of all this thing the disk light is still on. Does any one have the idea that how i can solve the problem. Give your reply.

  2. #2
    Join Date
    Mar 2010
    Posts
    184

    Re: M6500 Laptop freezing problem

    Even i am facing this problem in my m6500 laptop. I am facing the problem of random freezing, because some time it work for a couple of hours without freezing. This freezing normal happens when i am scrolling down a web page. I have tried my thing for solving this problem. I have tried to update the driver in the BIOS. I am very much in the need of help.
    www.techarena.in

  3. #3
    Join Date
    Mar 2010
    Posts
    203

    Re: M6500 Laptop freezing problem

    The same problem even i have faced in my laptop. I know the solution for this problem. You problem seems to be related to the network. If you are using your laptop in the heavy network. For this you need to upgrade your wireless network driver.Try this solution and see whether your problem is getting solved by doing this try. If not then reply me back.

  4. #4
    Join Date
    Sep 2010
    Posts
    37

    Re: M6500 Laptop freezing problem

    I have tried you solution but the problem is not getting solved out. I to feel that the problem is related with the network, because the problem occurs more often at the office as there the network at the office is very congested. At my home the freezing decreases and even i am having a very light network connection. My problem is not getting solved by updating the driver. What should i do?

  5. #5
    Join Date
    Oct 2010
    Posts
    1

    Re: M6500 Laptop freezing problem

    This is going on now for long time. We have post at Dell Forum, please join us and post there if you have the same issue with the M6500 freeze / Halt / bluescreen / USB issue.
    Last edited by Vigil.M; 06-10-2010 at 09:45 PM. Reason: No external forum link

  6. #6
    Join Date
    Jul 2011
    Posts
    1

    Re: M6500 Laptop freezing problem

    I have the same problem. if I enable the USB 3.0 and use external hard drive, the laptop will be freezing. If USB 3.0 is disabled in CMOS, then everything will be OK.

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