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Hi all,
I have HP 5610 All in one machine and telephone connection, does not receive fax properly even send a fax to signal each other, one's own machine does not respond, press the Start Fax button to display the incoming call, and then showed no fax signal, automatically hang up. Should be a setting problem, experts advise. I would like to set the computer to receive, how to set. Please suggest.
Member
You need to update Color HP 5610 current firmware version. In the printer control panel, press "Setup". Use the arrow buttons to select "Reports", then press "OK". Use the arrow buttons to select "Configuration Report", then press "OK".The firmware date code listed in the "Product Information", its looks like: 20080815. That the current firmware on the printer the year, month, day.To update the firmware, you need to perform the following steps:Go to hp website. Select "Download drivers and software". Select the products you want to update. Choose to download the firmware you are a computer's operating system. All the best.
Member
You need to check connections. Telephone line connection error is an important factor leading to fax failure. To ensure the quality fax, please use theComes with phone line Connect one machine "FAX" port and the wall phone jack in the middle as not to other devices connected in series. The right to receive fax First need to confirm whether the fax sender to send a fax to normal. If the fax sender's own failure to exist, not to send a fax signal, then the HP LaserJet M1319f Laser one machine, will not receive a fax signal, need to first rule out the fax sender's own fault, and then send the fax. If the fax sender to send a fax to normal, then you need to follow the correct way to receive faxes. All the best.
Member
For the fax signals instability, first described under this Restore factory settings To try to resolve. Junction box for connecting IP sub-IP phone cards or send a fax using the fax machine, you can change the menu settings, adjust the fax speed to try to improve the fax environment, improve the success rate of fax:
1. Press the button panel on the "Settings" button, followed by the number key "5" < "7", enter "Fax Speed" option (fax speed);
2. Left and right arrows to adjust the speed by fax, the fax rate was revised to "Slow" (slow), press "OK" button to confirm.
If the speed of adjustment after the fax is still not properly send and receive faxes, we recommend that you avoid using the IP route to send the fax.
Member
If your location is set to switch lines, or IP sub-junction box to connect, send a fax using the IP phone cards, IP phones because the signal enough to guarantee stability and fax requirements of continuity, may cause fax failure. If the broadband connection separator, or bureau-side setting in question, leading to fax signal instability, also cause fax failure.Recommend that you try to connect to other environment tests to ensure that not due to fax problems caused by telecommunication lines. All the best.
Member
You need to run Fax Test:
1. Ensure that the whole machine is turned on and properly connected to a telephone jack.
2. In the load plain paper into the tray.
3. Press the control panel"Setup" (Set) button ( ）。
4. Press the right arrow ( ) Button, select"Tools" (Tools), and then press"OK" Button.
5. In the "Tools" (Tools) menu, press the right arrow ( ) Select "Run Fax Test "(Run fax test), then press"OK "Button. Print the fax diagnostic test.
6. View test results. If the fax lists fax problems and test solutions, is illustrated by fax test failed. According to print the report provided a solution to solve the problem. One of the report for your fax machine and the environment, according to the solution provided to solve the problem listed in the fax. Fax listed fixes the problem, repeat fax test to check whether the test. If the fax lists fax problems and test solutions, is illustrated by fax test fails. Continue to the next method.
7. Try to send the fax. If one machine is still unable to send fax.
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