Hi, I'm new to this forum. Here's my problem:
I'm using the Maxtor OneTouch4 250GB external drive and when I try to copy files from my hard to the external drive via Windows Explorer (drag & drop) the external drive truncates the names. Some of the files have long names e.g. more than 100 characters long including the file extension. I am copying MS Word, MS Excel, MS Access, PDF, files, etc. to the external drive. I have a Dell Precision 490 computer with Windows XP as the operating system. Has anyone else experienced this? What can I do to correct this problem? I've tried everything. It even does it when I copy the files from a CD or flash drive. I've done a straight copy by opening the folder, highlighting the files and dragging them to the root on the external hard drive in Windows XP. I've also tried to copy from folder to root drive, folder to folder and every other way I could think of. It's totally frustrating!
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