Computer cannot detect an Apple iPod

[Anand D.]

I am having a Xp OS at my home. My computer cant detect my ipod nano 2gig 2nd gen and i dont know what to do.

I tried reinstalling itunes 7.3, but it still didn't work.

What can i do to make it work?

please help

[labman]

This problem may occur if there are corrupted or incorrect keys in the registry.No problem, just try this :-

To resolve this problem, delete the UpperFilters registry value and the LowerFilters registry value. These values may cause access problems.


1. Click Start, click Run, type regedit , and then click OK.

2. Locate and then click the UpperFilters registry value. This value is located in the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E980-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.
Note: If you receive an error when you try to delete the registry subkey, you may not have correct permissions to edit the subkey.

4. Locate and then click the LowerFilters registry value. This value is located in the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E967-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.
Note: If you receive an error when you try to delete the registry subkey, you may not have correct permissions to edit the subkey.

6. Exit Registry Editor.

7. Restart the computer.

[O'Brian]

Remember if you are working with registry, you must be aware of what you are doing. If you remove both registry values and you lose functionality in a particular program such as CD recording software, you may have to reinstall that software. If this problem occurs again, contact the software vendor for help.

[Anand D.]

Thanks for the help friends .. Let me check my computer with this process..

Hope it does..