Every time I turn on or turn off the notebook, this message appears and cannot open the control panel to uninstall programs and I am not getting any way to solve these problems or format it for reconfiguration.
Problem 2: APPCRASH Application Name: explorer.exe Application Version: 6.1.7601.17567 Stamp Date / Time of Application: 4d6727a7 Fault Module Name: ntdll.dll Module Version Faults: 6.1.7601.22436 Stamp Date / Time Fault Module: 521eaab0 Exception Code: c0000005 Exception Offset: 0002cd24Sad
Version of the operational system : 6.1.7601.2.1.0.256.1
Locale ID: 1046
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d
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