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Thread: Windows 8.1 wont install KB2864247 update

  1. #1
    Join Date
    Oct 2011
    Posts
    5

    Windows 8.1 wont install KB2864247 update

    As the title says i am trying to install KB2864247 update on my recently upgraded Windows 8.1 system. It is Dell Latitude 10 came pre-installed with Windows 8. I updated to win 8.1 preview directly from windows store which went fine without a single problem but after installation when i am trying to run any application, it just wont open but i see them running in Task Manager. Tried restarting several times but yet the same issue. Just the processes seems in task manager but wont come up on the screen.

    After several searches finally i found few websites that says i need to install KB2864247 update to fix this problem in 8.1 Preview. To do so i ran Windows update, i found KB2864247 listed in the available updates. Allowed entire list to install. Later i went to control panel to see if the update is install, surprisingly except KB2864247 all other updates got installed. Also the problem still remained as it is.

    So can anyone please let me know how to install a particular update manually in Windows update? Thanks for all your helps.

  2. #2
    Join Date
    Jan 2012
    Posts
    61

    Re: Windows 8.1 wont install KB2864247 update

    Even i have the same problem with Windows 8.1. Most of the applications are not running. I tried doing system refresh but yet no success. When i searched the web for solution even i got to install KB2864247 update but in my case, i cannot see this anywhere in the udpates list.

    Any help please?

  3. #3
    Join Date
    Jul 2010
    Posts
    93

    Re: Windows 8.1 wont install KB2864247 update

    Quote Originally Posted by Stephens View Post
    So can anyone please let me know how to install a particular update manually in Windows update?
    You will need to run the Windows Update again because that is the only way to get KBs on windows 8. Unfortunately it is not available for standalone download.

  4. #4
    Join Date
    Feb 2010
    Posts
    182

    Re: Windows 8.1 wont install KB2864247 update

    As 8.1 preview is still under development process, there would be many such problems. Its obvious. As you guys are facing problems with Applications, why don’t you simply try performing “System Refresh”. It is a very good feature introduced with Windows 8 which don’t deletes any of your data, only deletes the applications which I think are already not working so it should not bother you, right.

    Go to PC Settings, select System Refresh and let it restore the system to factory settings. Once done, try opening the apps and see if they are working now.

  5. #5
    Join Date
    Jul 2010
    Posts
    38

    Re: Windows 8.1 wont install KB2864247 update

    Here is the official troubleshooting for Windows 8 apps. I have tried this once and has worked for me. Just give it a try:
    • Start by opening the Windows Store from your metro screen.
    • Take your mouse to the top right corner to bring up the Charms bar, click on settings and then click App updates.
    • Now click ‘Check for updates’ and see if updates are available.
    • If available, right click the apps which are not working and click install.


    Hopefully it should fix the apps problem.

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