cannot install windows xp from the cd drive on Gateway T-Series, Model W350A

**devilangel136** · 27-07-2011

I have a Gateway T-Series, W350A laptop. I was trying to reinstall Windows XP on it. I put in the CD, and selected the boot from CD in the BIOS. All was going well for about 20 minutes, when suddenly the computer rebooted and CD drive was no longer selectable. I've tried everything I can thing of to get the laptop to boot from CD. I cleaned the lens, switched out the CD drives. Let the computer rest for 24 hours even. And nothing. There just is no option to boot from CD anymore. The only two options I get is 1) IDE 4: WDC WD2500BEVS-22USTO-(S1) and 2) PCI BEV: Realtek Boot Agent
Neither of which will boot from the CD. I've ran out of ideas. I've googled it and researched this problem for several days, and found nothing to help.
Any other input would be wonderful, thanks!

**newtech** · 28-07-2011

Well, it sure seems to be a problem with the cd drive itself as you have already said that it is not even detected in the BIOS as well. Can you check the ide cables connected to the cd drive which might be at fault or not. Also, can you use any other cd/dvd drive in your system by borrowing it from your friend and check if that works or not.

**devilangel136** · 28-07-2011

Like I said, I've already switched out the CD drives and it didn't work. I suppose to check the cables I'll have to open up the entire bottom of the laptop?