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Thread: Getting error code 0x80070002 while updating Zune 4.7

  1. #1
    Join Date
    Jan 2011
    Posts
    57

    Getting error code 0x80070002 while updating Zune 4.7

    As you know that the Zune is an entertainment folder and the portable media player which is developer by the Microsoft. I have installed the same on the computer of mine. i have noticed an issue when i am trying to updating Zune on the computer of mine. i am getting an error code when i am trying to do the so. I am getting 0x80070002 error code while doing the same. Let me know if you are having any suggestions to fix the problem of mine. Thanks a lot in advance.

  2. #2
    Join Date
    Jun 2009
    Posts
    1,518

    Re: Getting error code 0x80070002 while updating Zune 4.7

    I am unable to find out why such problem is occurring when you are trying to updating Zune on the computer of yours. I want to certain details which would help me to find out the root cause of the problem. Which operating system do you have installed on the computer? From where you are getting this issue? Do you have done any hardware or software changes before updating the Zune on the computer? Can you provide the entire error message which you are getting on the screen? Answer the above mentioned thing as early as possible.

  3. #3
    Join Date
    Nov 2008
    Posts
    1,514

    Re: Getting error code 0x80070002 while updating Zune 4.7

    I am suggesting the following thing which you can use to fix the problem of yours. Well I recommend that you should download the file on the computer of yours. After downloading the same you should right click on the file and select the Compatibility from the right click Context menu. Now simply you should unselect all the option and again make an attempt to install the update on the computer. I am hoping that it will help you out.

  4. #4
    Join Date
    Mar 2009
    Posts
    1,360

    Re: Getting error code 0x80070002 while updating Zune 4.7

    I think you should try to update the Zune on the computer into booting the computer into safe mode. Well you should restart the computer and simply press F8 from the keyboard. It will let you to the Advanced Boot menu screen where you should select Safe mode with networking. Once your computer is boot into safe mode you should try to install the Zune update on the computer. I am hoping that updating Zune in safe mode would be helpful to you.

  5. #5
    Join Date
    Nov 2008
    Posts
    1,259

    Re: Getting error code 0x80070002 while updating Zune 4.7

    I am suggesting couple of thing which you can use to fix the problem of yours. Well I let you know that you should try with uninstalling and installing the Zune on the computer and see whether it is working or not. If it is not working then you should try to reinstall Windows on the computer. Because I am suspecting that this particular problem is happening due to the broken of the .net framework. you should reinstall the windows then also you try and update the zune on the computer.

  6. #6
    Join Date
    May 2008
    Posts
    991

    Re: Getting error code 0x80070002 while updating Zune 4.7

    Let me know whether any of the above mentioned solution helped you to fix the problem or not. If not then I am suggesting that you should contact the Microsoft Support Team for further help. Well I let you know that you should provide all the information regarding the computer configuration of yours and also the error message which you are getting while updating the application. I am hoping that the Microsoft Support team will help you out from this problem.

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