Unable to view file/folder properties

[Oswaldo]

I am using Sony laptop and Windows XP installed in it. Two days before whenever I right clicked on a file or folder and select properties, the properties window appeared and instantly disappeared. I recently installed itunes software after that I got this problem. Is this problem related to itunes or any virus attack?

[Devasis]

If you got that problem after the installation of itunes then please uninstall itunes using Add/remove program and check that problem is solved or not? If you think that this problem is related to virus attack, install avast anti virus and scan your computer. Restore your system if your problem is not solved yet.

[Dr. V]

1 Open Notepad, then type or paste the following keys-
2

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoPropertiesMyComputer"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer]
"NoViewContextMenu"=dword: 00000000

3 save this file as rstr_right_click.reg
4 Please back up the registry before editing it.
5 After you have saved the reg, click on the rstr_right_click.reg, it will open a box, click on yes and after that reboot your system.

[jesse]

I think this problem is related to virus attack. Install a McAfee anti virus and scan your computer. You can also starts system restore process using help and support window. I think it will help you. If problem is not solved then you have to format your hard drive and install fresh copy of Windows XP.