Windows 7 : AVG 8 cannot download update

**Kushan** · 24-04-2009

Hey Guys!
I have AVG 8 installed on my Windows 7. Everything was fine untill recently AVG 8 stopped downloading updates. Everytime i try to update AVG it shows me updates. When i click on the update it will try to connect to the site and will fail to download saying internet connection error...! Can anyone help me..! Thanks!

**SmirnOFF** · 24-04-2009

Hey!
I have the same version, and occasionally the same problem. I used to think it was my connection, but I guess, hearing your question, that it isn't. Does it go to the downloading files now screen then just sit there? If so, try just leaving it for a few hours then trying again. This has worked for me on at least five or six occasions. Hope this helps. All the best...!

**X-Man** · 24-04-2009

Hey!
I too have a similar problem. After i secured my wireless network my avg won't update and then i reinstalled it. then tried it again still says connection failed even thou my laptop still connected to the wireless network. I also tried pc tools and results are still same... Can anyone help..! Thanks!

**Solomon** · 24-04-2009

Hey!
Something has corrupted your CTF files and the following should remove them so new copies can be downloaded. You must be logged into the system as a computer administrator when you create and run the following file. Using NOTEPAD create a file named ResetCTF.cmd and copy/paste the following two lines in it... Then save the file to a location of your choice.

Code:

FOR /F "tokens=2*" %%a IN ('reg query "HKEY_LOCAL_MACHINE\SOFTWARE\AVG\Avg8" /v "AvgAllUsersDir"') DO (SET avgdatapath=%%~fb)
del "%avgdatapath%\update\download\*.ctf"