Explorer.exe error & drwtsn32.exe

[Dadhij]

I have Windows XP Home and for some time, when I open the folder "My Documents" it appears an error Explorer.exe and shortly after the error drwtsn32.exe and it hangs the PC, I am force to close shutdown the pc by the task manager to restart it .

so if someone can help me ... thank you in advance

[Philip21]

Do this error occur with all the users on your computer?and If you are the single user using that pc , try creating a new user through Control Panel -> User Accounts and do a test again please.by opening my document folder as you said The next time it occurs ,Please check your Event Viewer (application logs) for information on errors/warnings/and information items occurring around Double click on the errors and post the information here for us to have a look at. To open Event Viewer, go to Start...Run...and type in "eventvwr.msc" (without the quotes) and press Enter...that should contain some further info which will be helpful so feel free to copy n paste the contents or provide some screenshots.

[Dadhij]

Do this error occur with all the users on your computer?and If you are the single user using that pc , try creating a new user through Control Panel -> User Accounts and do a test again please.by opening my document folder as you said The next time it occurs ,Please check your Event Viewer (application logs) for information on errors/warnings/and information items occurring around Double click on the errors and post the information here for us to have a look at. To open Event Viewer, go to Start...Run...and type in "eventvwr.msc" (without the quotes) and press Enter...that should contain some further info which will be helpful so feel free to copy n paste the contents or provide some screenshots.

I tried creating a new profile (mean a news user ) but this problem does not seem to go away . it occur with another profiles users also what should i do ?

[Dr. V]

I tried creating a new profile (mean a news user ) but this problem does not seem to go away . it occur with another profiles users also what should i do ?

Did you tried doing this in safe mode ? if not then try this safe mode and did you remember installing any software in recent days after which this problem might seem to start occurring ?

[Dadhij]

Did you tried doing this in safe mode ? if not then try this safe mode and did you remember installing any software in recent days after which this problem might seem to start occurring ?

Yup Thanks i Tried this in safe mode and this problem does happen there again in normal mode it keep happening. and yes installed a codec pack as i wanted to view some videos that but could not see it as kodec pack was not installed . so i remember i had only installed codec pack for windows media player