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Thread: Error upgrading from Office 2003 to Office 2007

  1. #1
    Join Date
    Sep 2004

    Error upgrading from Office 2003 to Office 2007

    I have few PCs connected with Domain in my office, all running with Office 2003. Now I wanted to deploy office 2007 on all these PCs hence I used "Office Customization Tool" and created MSP file to configure this task automatically. Any how the installation was successfully but on few PCs, I got the following error according log file:

    MSI(TERMINATE): '(null)'
    Error: Failed to install product: C:\MSOCache\All Users\{90120000-006E-0410-0000-0000000FF1CE}-C\OfficeMUI.msi ErrorCode:1603(0x643).
    Rolling back chain 08/28/2007 14:51:23 Rolling back package:
    There appears to be no rollback work to do for package: path: C:\MSOCache\All
    Stopping running ose
    According to this log I came to know that the problem is somewhere related to Officemui.msi package. So I tried to launch this file separately but got an error. Late ri though to deleted Office 2007 installation files and registry
    settings manually using steps mentioned on Microsoft KB928218 and reinstalling Office again, but yet the same error occurred. Do anyone have any idea what is am doing wrong ? Any help ?

  2. #2
    Join Date
    May 2006

    Re: Error upgrading from Office 2003 to Office 2007

    I guess you might be making some mistake in the MSP file itself. Can you provide your configuration here ? Also I would like to know why you don’t deploy Office 2007 using GPO.

  3. #3
    Join Date
    Sep 2004

    Re: Error upgrading from Office 2003 to Office 2007

    Thanks for the help Hockson , but that dint worked. However, meanwhile I found the solution and everything is working now. I just went to %allusersprofile%\ApplicationData\Microsoft Help folder and deleted Rgstrtn.lck file. That’s it.

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