Outsourcing Survey 2009 Report

[jackalz]

BPOVoice.com announced the release of its much awaited Outsourcing Survey 2009 Report. With global recession and sensitive market sentiments, there is a state of confusion and sense of suspicion regarding outsourcing business in the months to come.

BPOVoice.com has attempted to understand market sentiments in order to realize the possible behavior of outsourcing business especially the one related to India. 52 % of these respondents have felt the impact of recession to some extent and expecting more to come. Besides this there is a mixed bag of feelings with varying degree of confidence as well as fear in the market and there seems to be some kind of business logic shift in this dynamic atmosphere of business chaos.

The survey team got response from 600 people across the globe who are directly or indirectly related to the outsourcing industry expressing their views on some of the critical questions asked to them during the survey.

The main finding of the survey was that large number of people were confident and believed that India will be able to survive the ongoing slump in the market. As many as 62% respondents believed that India would still do well because it is still a low cost high quality outsourcing destination

The report documents the views of the respondents and analyzes their sentiments & expectations giving hint of the possible Opportunities& Threats in 2009 for the outsourcing industry prevailing globally.

This report is expected to give insight to Outsourcing industry globally with a bent more towards India business market.

[Nikita.P]

Looking into present business scenario around us, eyes across the globe are on this year’s trends and developments in the outsourcing industry especially in India. There is a silent fear on what would happen to this industry? Will we have the same level of confidence back in the industry?

This outsourcing report is a just a global survey report that addresses similar questions.

[Addis]

BPOVoice.Com is an ever growingnetwork of BPO professionals. Its focus is to endow its members with the newsand up-to-date information from around the globe with its internal research aswell as through knowledge of experts across the globe. This makes the resourcemore robust and gives a third dimension to conventional views on outsourcingbusiness.

[jackalz]

The complete report is available at bpovoice.com.

[Addis]

Ankush Wadhwa, Co-Founder and Head Business Development, BPOVoice.com,

The mood in the market was obscure and confidence level amongst corporates as well as employees was not so promising. With this survey report we wanted to find out the actual market scenario which could help many, analyze "Opportunities and Threats" in outsourcing sector in the coming FY 2009.

Amit Saxena , Founder, BPOVoice.com, added..

There are some challenges to address like rebuilding the faith of the clients, emerging competition and temporary setbacks like policy changes in US etc. however all this would make the industry more mature, stable and stronger than before.

[Pragmatic]

Yes, I agree with you that 52 % of these respondents have felt the impact of recession to some extent and this figure is going to rise. There are many professionals who were working as freelancers for various US based companies but now are job less because of economic down trend.