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Thread: Not able to install BitDefender 2011 as it gives "no internet connection detected" message even though when connected

  1. #1
    Join Date
    Dec 2011
    Posts
    123

    Not able to install BitDefender 2011 as it gives "no internet connection detected" message even though when connected

    I have recently bought the BitDefender CD Internet Security 2011 in order to install the BitDefender on my computer but then the problem that I am facing now is that when it ask for the license key and after I am entering it then it says “"no internet connection detected" even though I am having the internet connection working, I don’t know what is the actual problem, is there anyone who has an idea about it and can help me out as well??

  2. #2
    Join Date
    Jun 2008
    Posts
    231

    Re: Not able to install BitDefender 2011 as it gives "no internet connection detected" message even though when connected

    I have recently bought the BitDefender CD Internet Security 2011 in order to install the BitDefender on my computer but then the problem that I am facing now is that when it ask for the license key and after I am entering it then it says “"no internet connection detected" even though I am having the internet connection working, I don’t know what is the actual problem, is there anyone who has an idea about it and can help me out as well??
    That’s really weird I will suggest you to better use the Bitdefender 2012 product suite as it has been released by now and I think that it will help you registering without any such problem, I also wanted to add that you will get a FREE upgrade to the latest version as well with the deal and you also get a no of new features and improvements, just try it out and then let me know if you still have the same issue, I think that your problem will be probably solved with the suite. Best of luck

  3. #3
    Join Date
    Jun 2011
    Posts
    285

    Re: Not able to install BitDefender 2011 as it gives "no internet connection detected" message even though when connected

    Yes I have been using the same and I have not yet faced any problem with it. I will suggest you to go through the minimum system requirement for the “Bitdefender Total Security 2012” and make sure that you have it before installing it:
    • Operating system: Microsoft Windows XP SP3 (32 bit) , Vista (SP2), Microsoft Windows 7 (SP1)
    • CPU: 800MHz processor
    • Memory (RAM): 1 GB
    • Minimum hard disk space: 1.8 GB and 800 MB on the system drive as well

  4. #4
    Join Date
    May 2011
    Posts
    315

    Re: Not able to install BitDefender 2011 as it gives "no internet connection detected" message even though when connected

    You also need to have the below software’s as well:
    • Internet Explorer 7 and higher
    • Yahoo Messenger 8.1 and higher
    • Firefox 3.6 and higher
    • Thunderbird 3.0.4
    • Outlook 2007, 2010
    • Outlook Express and Windows Mail on x86
    • Net framework 3

  5. #5
    Join Date
    May 2011
    Posts
    428

    Re: Not able to install BitDefender 2011 as it gives "no internet connection detected" message even though when connected

    I will suggest you to first uninstall it using Bitdefender uninstaller and then download the following:

    After installing the BitDefender Total Security 2012 you will not have to enter the license key as it will take it automatically during the setup.Hope that helps.

  6. #6
    Join Date
    Dec 2011
    Posts
    123

    Re: Not able to install BitDefender 2011 as it gives "no internet connection detected" message even though when connected

    Hey guys I am thankful to you all for your help I have followed the above steps and now I have finally registered it without any issues, Thanks once again.

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