Laptop cannot connect to Devolo Homeplugs

[Muthanna]

I am here with two problems together. devolo network can be detected by my laptop but it is not able to connect to that. There is no problem with the connection of the other network. Other problem is that my laptop I also not able to connect to the internet with the Ethernet cable. I lost my internet connection but the main home PC is able to connect to the internet without any problem. Can you tell me that what could be the problem with this and how can I resolved this.

[Haleema]

I think that the laptop that you are using is detecting the original WiFi on which you have connected the devolo device. I would like to tell you that it is not possible to run the 2 subnets at the same time. To run the devolo, you will have to remove the actual settings of the wifi and after that re new that with the levono. I hope that this will help you to understand the reason for this issue.

[DamarisK]

I think that on the PC where you are not getting the internet connection is having the lose connection and for that reason you are having this issue. So, make sure that all the connections are proper and if required then you can disconnect and reconnect that.

[Loverface]

Just update all the drivers to the latest version and see if that can solve the problem for you or not.