Hello friends, it is been a long time that I have visited here, because as simple it is, I wasn’t facing any problem regarding anything. But today I am facing a problem, since I am a new person in the technical department where I have to solve the issue of the many customer for their desktop, if they run into some problem, the main thing is I have to run from one place to another when I have various customers having some issue, I wanted to know that is there any software present that can help me to solve the issue from one place only, I have heard about terminal services and remote desktop services but I want something that is apart from all this . Please help me in how to get the connection done.
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