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Thread: Error Code 0x80070005 & 0x80070002 when scan using MSE

  1. #1
    Join Date
    Sep 2010
    Posts
    31

    Error Code 0x80070005 & 0x80070002 when scan using MSE

    I am having windows Xp installed in my computer and I am using Microsoft security essential to prevent my system from malicious programs. But when I am installing or scanning system with Microsoft security essentials I am getting error code 0x80070005 & 0x80070002. Does any one has any solution to this problem? Does I am the only person getting this error code when scan using Microsoft security essential?Please provide with appropriate solution as soon as possible. Your effort would be appreciated Thank you in Advance.

  2. #2
    Join Date
    Apr 2008
    Posts
    4,642

    Re: Error Code 0x80070005 & 0x80070002 when scan using MSE

    Try to remove any existing Internet security programs by following the below instruction:
    1.For windows XP. Go to Start menu and select Run this will open a command prompt window, type appwiz.cpl in cmd and then press ENTER .
    For Windows Vista or Windows 7. Go to Start menu and select in the Start Search box and type appwiz.cpl in the box and then press ENTER .
    2.You will get list of all the installed programs. From the list uninstall if any third-party Internet security programs is installed
    3.Reboot your computer
    4.And then try to install Microsoft Security Essentials.
    Sometime the security essentials do not uninstall completely. To uninstall it completely you need to download cleanup utility and run it to completely remove the security essential.

  3. #3
    Join Date
    May 2008
    Posts
    4,570

    Re: Error Code 0x80070005 & 0x80070002 when scan using MSE

    You will get error 0x80070005 when an access is denied either for a file or folder or registry entry and you will get error 0x80070002 when a file or folder or registry key is missing.Have you noticed any entry when it is scanning and stops and gives you there error codes?If not then you can have look for these errors in Event viewer. This will highlight the path or the entry where it is getting difficulty.To get rid of this solution you must immediately contact the Microsoft security essential by submitting the case online.
    Last edited by Glenny; 18-10-2010 at 07:58 PM.

  4. #4
    Join Date
    May 2008
    Posts
    4,345

    Re: Error Code 0x80070005 & 0x80070002 when scan using MSE

    You must make sure that the Windows Installer service is running:
    1.For Windows XP. Go to Start menu and select Run this will open command prompt window and type services.msc and then press ENTER .
    For Windows Vista or Windows 7.Go to Start menu and click in the Start Search box and type services.msc in the box and then press ENTER .
    2.Right-click on Windows Installer and then select Start . If stop and restart options are available but start option is missing then start option is already selected.
    3.On the File menu from services select Exit .
    4.For Windows XP. Go to Start menu and click Run this will open command prompt and type cmd and then press ENTER .
    For Windows Vista or Windows 7. Go to Start menu and click in the Start Search box and then type command prompt in box. Right-click on Command Prompt and select Run as administrator .
    5.Type MSIEXEC /REGSERVER and press ENTER . There will be no indication whether this program fails or succeed
    6.Try to install Microsoft Security Essentials again.

  5. #5
    Join Date
    May 2008
    Posts
    4,831

    Re: Error Code 0x80070005 & 0x80070002 when scan using MSE

    You can also Start Windows in Selective Startup mode to prevent yourself from this issue:
    1.For Windows XP. Go to Start menu and select Run this will open command prompt window and type services.msc and then press ENTER .
    For Windows Vista or Windows 7.Go to Start menu and click in the Start Search box and type msconfig in the box and then press ENTER .
    2.Click Selective Startup from General tab and clear the Load Startup Items check box.
    3.select the Hide All Microsoft Services check box from the services tab and unchecked all the check boxes for services which are remaining in the list
    4.Click OK ,
    5.Select Restart to restart the computer.
    6.Finally try to install Microsoft Security Essentials again.

  6. #6
    Join Date
    Apr 2008
    Posts
    4,088

    Re: Error Code 0x80070005 & 0x80070002 when scan using MSE

    To prevent such problem to occur you need to perform regular registry maintenance and make sure that no unauthorized changes are done to it. To reset the system drive letter perform the following steps:
    1]Turn On your system and press F8 continuously during startup and from the windows advanced options menu scoll down and select safe mode to start your system in safe mode.
    2]Go to start menu and select run and type regedit and press enter
    3]In the registry window locate the following keys:
    HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
    4]Edit it and change the value of system drive
    5]Exit registry editor window and
    6]Then restart your computer
    You can use reliable registry scanner tool to make your registry healthy and error free such as RegGenie.

  7. #7
    Join Date
    Apr 2014
    Posts
    1

    ThumbsUp Re: Error Code 0x80070005 & 0x80070002 when scan using MSE

    Thank you Eric B!!! I thought I had deleted all the crap but I hadn't. I set my computer back to the factory settings 2 times and the problem was still there. After reeading your post I took another look at my control panel. I removed oggcodecs 0.71.0946 tried to update my Microsoft Secutiry Essentials and it updated!!!

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