Results 1 to 7 of 7

Thread: Kaspersky AntiVirus for Mac fails to load after MacBook shuts down

  1. #1
    Join Date
    Nov 2009
    Posts
    70

    Kaspersky AntiVirus for Mac fails to load after MacBook shuts down

    I am having an issue with the kaspersky which is not loading after a shut down. Actually i was using the kaspersky 8.0.1.358 for Macbook pro and recently updated to to version 8.0.2.46. i have successfully uninstalled the older version and installed the new version which was working all fine. But Kaspersky AntiVirus for Mac fails to load after MacBook shuts down and when rebooted the system it is not responding and K is appearing in System tray. So help me.
    Last edited by bharti_rajpal; 15-04-2010 at 04:26 PM.

  2. #2
    Join Date
    May 2008
    Posts
    1,467

    Re: Kaspersky AntiVirus for Mac fails to load after MacBook shuts down

    I am unable to get you as you are having the issue with the loading of the Kaspersky but still you are getting the K icon on the system tray which means the application is running. Have you tried to get into the menu by opening the same? Are you able to select preference for instance? Provide all this info so that we can find the solution for same.

  3. #3
    Join Date
    Nov 2009
    Posts
    70

    Re: Kaspersky AntiVirus for Mac fails to load after MacBook shuts down

    No actually K is not there in the system tray i have by mistakely written about it. I am unable to open the Menu from the same as there are no icon of the same. I have tried installing and uninstalling of the same most of the time but no help. so if possible then advise me about this as i have got licensed version of same and don't want to spoil it.

  4. #4
    Join Date
    May 2008
    Posts
    1,467

    Re: Kaspersky AntiVirus for Mac fails to load after MacBook shuts down

    Ok in that case just run the command which i am giving you and let me know what output you are getting. Just open the terminal and then run the "ls -l /Library/LaunchDaemons/" in the same and the output which will appear copy that and post the same here so that i can found the solution of your issue.
    Last edited by Marthaz; 15-04-2010 at 04:37 PM.

  5. #5
    Join Date
    Nov 2009
    Posts
    70

    Re: Kaspersky AntiVirus for Mac fails to load after MacBook shuts down

    Quote Originally Posted by Marthaz View Post
    Ok in that case just run the command which i am giving you and let me know what output you are getting. Just open the terminal and then run the "ls -l /Library/LaunchDaemons/" in the same and the output which will appear copy that and post the same here so that i can found the solution of your issue.
    Going through the command which you have told me i am getting the output like this -rw-r--r-- 1 root 502 761 30 Jan 11:55 com.kaspersky.kav.plist

  6. #6
    Join Date
    May 2008
    Posts
    1,467

    Re: Kaspersky AntiVirus for Mac fails to load after MacBook shuts down

    Thanks for posting the output as we have got the main cause of your issue. It seems that you are having the wrong access of com.kaspersky.kav.plist.. So to solve your issue just run the "sudo chown root:wheel /Library/LaunchDaemons/com.kaspersky.kav.plist" and if asked for root password then enter the same. Now reboot the system and check whether application is working for you or not.

  7. #7
    Join Date
    May 2008
    Posts
    3,516

    Re: Kaspersky AntiVirus for Mac fails to load after MacBook shuts down

    If the above commance is not working for you then try to run the "sudo cp /Library/LaunchDaemons/com.kaspersky.kav.plist /System/Library/LaunchDaemons" and "sudo chown root:wheel /System/Library/LaunchDaemons/com.kaspersky.kav.plist" and restart the system. It will work for your issue. Thanks

Similar Threads

  1. Replies: 6
    Last Post: 30-01-2012, 06:08 PM
  2. Replies: 6
    Last Post: 29-01-2012, 04:48 PM
  3. MacBook gets shuts down while I am trying to boot up
    By Prek in forum Operating Systems
    Replies: 4
    Last Post: 10-11-2010, 08:14 PM
  4. Macbook Air shuts down when put into sleep
    By MaCiNToSHeR in forum Operating Systems
    Replies: 4
    Last Post: 01-11-2010, 01:05 PM
  5. MacBook shuts down instead of sleeping
    By Chin-Mae in forum Portable Devices
    Replies: 10
    Last Post: 20-10-2010, 06:18 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,675,654,943.31988 seconds with 17 queries