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Thread: Office Communication Server 2007 User Status Issue

  1. #1
    Join Date
    Nov 2009
    Posts
    1

    question Office Communication Server 2007 User Status Issue

    Hello everybody!

    I recently deployed a standard edition Communication Server 2007 in our company to provide access to instant messaging functionality.

    Now we experienced two problems which I could not solve by myself.

    First of all some Users seemingly cannot provide their personal status.

    It cannot be seen by others even though all the necessary functionality has been set in the exchange server, the ad forest, on side of the server and within the messenger itself.

    The second problem we experienced is that some users cannot be added at all because the messenger rejects their Email adress with the message it would not be valid (but of course it is).

    Does anybody knows what i could try to solve these problems?

    Thanks in Advance!

  2. #2
    Join Date
    Jan 2006
    Posts
    4,221

    Re: Office Communication Server 2007 User Status Issue

    First of all i think that it could be a DNS issue. OCS will try to contact the domain as a federation partner and lookup the sip address for the domain. So please check the sip record in DNS. After that it could also be a firewall issue. When inside, communicate with the server over port 5061. But when outside of the firewall, use port 443. Please check the port. When you configure the users, try to enable the enhanced presence. Please pay attention to the Presence Polices. The default policy “CategorySubscriptions” is 1000 and “PromptedSubscribers” is 200. More information as below, http://technet.microsoft.com/en-us/l...ffice.13).aspx. Once you disable a user, next time when you serch such a URI, you'll find the status is "Presence unknown".

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