Msdri.dll and explorer.exe infected with virus win32/heur

[kanchu]

msdri.dll my explorer.exe and are infected with the virus win32/heur

I have the laptop with problem due to viruses . I can see that the virus still in my msdri.dll and explorer.exe. I can not start application and norton is not acting on it . The virus is win32/heur someone a suggestion?
what to do ?

[Zachary]

These are indeed important files .... for windows. Is the problem somewhere else? By removing the 2 files you cant get the pictures unable to boot . Check if this is certainly due to some file somewhere else and the problem is bigger than a simple virus.

[Xan]

• At first you can try with Bitdefender Online Scanner
• close your other applications and disable your Anivirus Temporarily
• In the bottom left of the window, click -> Analysis Online
• In the next window, click > Agree
• agree to install the "ActiveX Control"
• A small window opens, click > Install
• The window changes again, click -> Start Analysis
• Signatures are responsible and BitDefender Scan Online is starting the analysis
• Once the scan is complete, in that window click -> Click to export the scan report
• Do not forget to reactivate Your Antivirus

[timon]

1. Turn off System Restore

• Click on ‘Start,’ right-click on ‘My Computer,’ and select ‘Properties.’
• Click on ‘System Restore.’
• Access ‘Turn off System Restore.’ Choose ‘OK.’
• Once the prompt to turn off ‘System Restore’ appears, click on ‘Yes.’
• Now Reboot your system

2. Create a new Restore Point

• Click on ‘Start,’ right-click on ‘My Computer,’ and select ‘Properties.’
• Click on ‘System Restore.’
• Access ‘Turn off System Restore,’ and choose ‘OK.’

for more check here How to remove Win32 Heur virus