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Thread: Applications cannot access internet

  1. #1
    Join Date
    Aug 2008
    Posts
    6

    Applications cannot access internet

    Sorry for the long list but I wanted to avoid "to and fro"

    1. three computers are on a LAN thru a DLink DI640 router via ethernet
    2. All computers on the LAN can access all shared resources
    3. All computers can ping successfully on each other
    4. All computers which I have allowed internet access can ping successfully on google.ca
    5. #1 computer can access the internet with applications:
    Firefox3.0.4, IExpl7.0.5730.11, Outlook Exp6.00.2900.5512
    6. #2 computer has been blocked from internet access by me in the
    router
    7. #3 computer cannot access the internet with those same applications
    8. #3 OS is WinXP Home
    9. #3 Free ZoneAlarm firewall and AVAST antivirus are installed
    10. #3 AVAST automatic update gives message "can't update"
    11. #3 disabling firewall & antivirus has no effect
    12. #3 Firefox with www.google.ca address eventually gives message "Network Timeout"
    13. #3 has two Network Interface Cards and I have tried both
    14. #3 clicking on MyNetworkPlaces > View Network Connections shows three categories: "Broadband", "Internet Gateway" & "LAN or
    High-Speed Internet"
    15. #3 clicking on Internet Gateway > Internet Connection shows packets sent & received under Internet Gateway are static while under My
    Computer are continually increasing
    16. #3 clicking on Broadband > Sympatico shows "Disconnected"
    (before the Router was installed, #3 was connected by ethernet to the modem with ISP [Sympatico] supplied the software)
    17. #3 clicking on Sympatico opens a window "Connect Sympatico"
    with User name already entered & Password "click to change"
    18. #3 clicking on Properties > Networking shows:
    Type of connection - PPPoE
    TCP/IP and QoS Packet Scheduler are ticked
    19. #3 clicking on Connect opens a window "Connecting Sympatico - connecting thru WAN Miniport (PPPoE)" - eventually gives error 678
    "Remote computer did not respond..."
    20. #3 physically connecting #3 to the modem (via ethernet cable) instead
    of the router and again clicking on Sympatico shows "verifying Name &
    password" and then shows "connected to Sympatico"
    21. #3 Firefox can now connect to Google.com, IExpl & OutlookExp can
    also connect
    22. #3 clicking on MyNetworkPlaces > View Network Connections now shows only Broadband and High-Speed Internet - Internet Gateway is
    gone
    23. #3 If I disconnect from Sympatico - click back to MyNetworkPlaces & click forward again to ViewNetworkConnections - Internet Gateway is
    still gone
    24. #3 when this problem first appeared I noticed some kind of message about IP conflict - no other computers were powered up at the time.
    25. #3 I did a System Restore to a date before this problem appeared without any improvement

  2. #2
    Join Date
    May 2008
    Posts
    1,304

    Re: Applications cannot access internet

    Are you saying that "Internet Gateway" is not working? (correct me if I am wrong)

  3. #3
    Join Date
    Aug 2008
    Posts
    6

    Re: Applications cannot access internet

    BiGMaCHiNe

    I just meant that the heading "Internet Gateway" had vanished from that window.

    The problem has since been corrected. I suspect the Restore did it.

    Although I had rebooted yesterday after the Restore, I opened a Limited account rather than the Admin account. When I booted up and opened the Admin account today I got a message that the Restore was complete and everything now works.

  4. #4
    Join Date
    Aug 2008
    Posts
    6

    Re: Applications cannot access internet

    The problem seems to be catching.

    I have exactly the same problem now on computer #1 (Win 2000) but #3 has been OK since my last post.

    I tried a registry restore on #1 which had no effect. There doesn't seem to be much choice with Win 2000 restore.

    Any suggestions?

  5. #5
    Join Date
    Feb 2008
    Posts
    130

    Re: Applications cannot access internet

    Hello,
    Internet gateway problem causes lot of difference what we understood than in the existence but I will suggest you the following link,There's a good set of tips here:
    http://practicallynetworked.com/sharing/ics/ics.htm

    I'm sure I looked at it a few weeks ago and saw advice on the internet gateway icon but I couldn't quickly find it this time. Maybe if you have a good scout around you might find what you need.

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