Word .docx becomes .zip when opened from web

[bjude]

I am using Microsoft Office 2007. There is a problem with the attachment. My friend have send me some word files. I am using Yahoo here. When I open the attachment the files are downloaded on m pc in zip file format. I can see a document attached. They must be downloaded as docx only. Why they are converting to zip file. Is it some kind of problem.

[Elwin-K]

That is not due to a problem. That is the feature of your mail service. You can open that zip file and from there you can extract the document files. It is not a bug. You must be aware that almost all attachments when sent to your system appear in the form of archive. It can be some sort of security features. There is no way to disable the same.

[Haerviu]

Are you able to open those zip files. If not then that is a issue. You can try to rename the files to docx back and then check. Just double click on that and Microsoft Word will open. If you are getting error then attachment is not proper. You will need to contact your friend to resend you the attachments and this time tell them to attach directly. There are chances that they are putting that inside a zip and send you emails.

[McIntyre]

That is not a problem. That is a basic thing. You will need to open those zip files. If you get any error in that then there can be some problem with the email service. I am also using yahoo. I am getting lots of images on my mails and whenever I download them all those are copied on my system in archive

[juanargento]

One way to solve that problem is just adding the following lines in the web.xml config file to recognize the .docx format :

<mime-mapping>
<extension>dib</extension>
<mime-type>image/bmp</mime-type>
</mime-mapping>
<mime-mapping>
<extension>doc</extension>
<mime-type>application/msword</mime-type>
</mime-mapping>
<mime-mapping>
<extension>docx</extension>
<mime-type>application/msword</mime-type>
</mime-mapping>
<mime-mapping>
<extension>dtd</extension>
<mime-type>text/plain</mime-type>
</mime-mapping>

[Northstar IT]

When you said "....just adding the following lines in the web.xml config file...." where abouts is that files located, is it the server side or PC.

Any assistance would be appreciated