There is a user that has an XP Pro machine with Office 2007 installed. When he tries to open a file through Word, navigating to a network drive and he gets a window that opens with the progress bar and 'initializing root folders to display'. It will usually take about 40 seconds and this disappears and the files appear as they should, but the mouse cannot actually click on any of them. All the other network drives are valid and can be accessed via Windows Explorer with out any delays. The user can use this as a workaround but the problem is still an issue? Can anyone help.
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