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Thread: Outlook not sending emails - solution

  1. #1
    Join Date
    Oct 2011
    Posts
    1

    Outlook not sending emails - solution

    We had a problem with Outlook 2007 suddenly not wanting to send emails waiting in the outbox. They all had an icon we had not seen before, a clock on an envelope.

    I found that the pst file had exceeded its maximum (it was almost 2GB). So we
    - deleted many old emails,
    - removed them (by highlighting all the delete folder entries and pressing [shift][del]),
    - compacted the pst file - go to [file] [data file management] and double-click your file, press compact now.

    It takes a while but if you watch the pst file you will see it getting smaller.
    I made copy of the pst file (with outlook closed) just beforehand, just in case.

    Then loading outlook (maybe once or twice, maybe after creating another email), the icons had gone and the emails went too.

    I hope this helps someone.

  2. #2
    Join Date
    Jan 2006
    Posts
    605

    Re: Outlook not sending emails - solution

    You can try to use the below settings on Outlook 2007 to solve the email sending issue:

    1. First of all open Outlook 2007.
    2. Click on the Tools menu.
    3. Click on Account Settings.
    4. Select your AT&T email account and click the Change button.
    5. Change the following settings:
      • Incoming mail server: Change your current settings to pop.att.yahoo.com
      • Outgoing mail server (SMTP): Change your current settings to smtp.att.yahoo.com
      • User Name: If you don't already have your complete email address entered here, do so now.
    6. Click the More Settings button.
    7. Click on the Outgoing Server tab.
    8. Change the following settings:
      • Check the box My outgoing server (SMTP) requires authentication.
      • Select Use same settings as my incoming mail server.
    9. Click the Advanced tab.
    10. Change the following settings:
      • Check the box This server requires an encrypted connection (SSL) under Incoming server (POP3).
      • Select SSL from the Use the following type of encrypted connection dropdown menu under Outgoing server (SMTP).
      • Incoming server (POP3): Change your current settings to 995.
      • Outgoing server (SMTP): Change your current settings to 465.
    11. Click OK.
    12. Click Next.

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