When I open Excel or Word, it crashes in few second with a message Microsoft Office Excel has stopped working. I recently bought OFfice Enterprise 2007 and have not been able to use it so far. Can you please help?
Thanks in advance,
Problem signature
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 12.0.6331.5000
Application Timestamp: 48fa2869
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a783
Exception Code: c0000005
Exception Offset: 0002f897
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: d31c
Additional Information 2: a59669520e3f29871227186006173430
Additional Information 3: 52cb
Additional Information 4: 25c7c27965c52b2e610eb917143837bf
Files that help describe the problem (some files may no longer be available)
48056170.od
CVR476A.tmp.cvr
Version.txt
AppCompat.txt
memory.hdmp
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Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
Bucket ID: 1047908002
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