select encoding that makes your document readable

[ERWAN]

There are some items like brocuhers, fliers, etc on my Microsoft. However, when i try to open them now i get a prompt saying:

Select the encoding that makes your document readable.

Choices are as followed.
1. Windows default.
2. Ms-dos
3. Other encoding

what might be wrong???

[JAHNAVI]

Check out below article...........

How to troubleshoot damaged Word documents


It will help you in fixing those damaged Word documents. I guess those files might have got damaged.