How do I unlock files through Windows Explorer?

**Klums** · 22-09-2008

At our Office we have a Windows XP system and there are several images saved in .PDF's, JPEG's, an.PSD format. But whenever I’m trying to open any of these pictures system says that we need to use the properties command in Windows Explorer. I don’t know what does it meant. Surprisingly the pictures are getting opened by only the person who created. Can somebody please tell me what is wrong ?

**FRIESEN** · 22-09-2008

There is a third party application called Irfanview. You can Google and download the same. It is completely free. It will help you view all Photoshop .psd files as well as the .jpg. You may need the plug-ins.

**donfest** · 05-10-2009

I read your reply on how to unlock files, I did what you said and when I got to windows ex I opened it and got my documents ! where do I go from here I also am working in photo shop and when I went to save what I was doing it says to go to properties in windows explorie

**alfred123** · 10-04-2010

When i try to save a photo in photoshop elements it gives me a message that says could not save.File is locked use properties command in windows explorer to unlock file. How do i do this?

Thank you Al

**msafai** · 02-06-2011

Hello,

I am having a similar problem with photoshop. I am trying to save downloaded photoshop brushes to Photoshop. However, I keep receiving the message that I need to use the "Properties command to unlock the file in Windows Internet Explorer." I do not know what or where the Properties command is, let alone how to unlock the file. I have tried various ways to solve this problem without any success. If anyone has any ideas, I would appreciate it.

Thank you.