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Thread: Samsung BD-C5500 Internet TV unable to work after Firmware download

  1. #1
    Join Date
    Jun 2011
    Posts
    77

    Samsung BD-C5500 Internet TV unable to work after Firmware download

    I downloaded Firmware via the virtual world union about several months in the past (BSP.C5500WWB-1020.1) Internet TV has not worked after the download. When Internet TV is chosen the TV heads off to a dark screen with a little confine the easier alternate corner that shows a downloading symbol. This will run for a considerable length of time without finish. I have attempted to get accommodate from Samsung tech uphold, but actually get individual asks for to ck ticker, ck virtual world juncture and hard boot the mechanism by unplugging it. The web lattice union consistently looks at as associated to the online world. Have attempted bypassing the router and heading off straight to the link modem, have attempted manually setting IP location. The web is associated by immediate wire. Endeavors redesigned firmware outcome in affirmation that the firmware is up and coming. Even though I did get one lapse inform once that declared "model data in redesign record tries not to match your player." Telephone tech back gave up and inquired to send it in and pay $50 for a revamped model.

  2. #2
    Join Date
    Aug 2008
    Posts
    990

    Re: Samsung BD-C5500 Internet TV unable to work after Firmware download

    The reset protocol with the ON bind tries not to work in this case. I have tried this again and did try that with the on-line assist some times. I wish I had the transaction number, but did not record it. I gave my message deliver to get the mailing directions, but was never reached with any of the mailing guidelines via that location. By that time I had spent over a part hour with the client utility specialist, most likely I was affecting their utility reaction time normal. So I inched toward getting dumped without a true blue explanation. It is hard for me to accept that it is extremely unlikely to reload the firmware. Yet probably that is the case.

  3. #3
    Join Date
    May 2008
    Posts
    951

    Re: Samsung BD-C5500 Internet TV unable to work after Firmware download

    You noted that you attempted a succession with the ON bind, but I think you indicated STOP bind. Just try holding down the STOP button. In the event that doesn't work, unplug the unit for a moment, connect it back to, and after that attempt again. This is blatantly the just reset there is. Anything else might need utility, and if that would be the case, I'm attempting to help with that. Fix issues are never diversion, so I am able to relish the way that it’s a frustration that you weren't reached.

  4. #4
    Join Date
    May 2008
    Posts
    871

    Re: Samsung BD-C5500 Internet TV unable to work after Firmware download

    You are right in regard the reset protocol, I had that wrong. The dislike is via the Stop bind. That was offered by the client aid operator and I accompanied beforehand. The confusion reviewing the careful methodology was mine. To be safe, I have attempted the reboot with the Stop catch again without any alteration in the conduct of the BD C5500. The unit still defaults to a dark screen with a downloading window in the flatter alternate hand part of the screen when the Internet TV is chosen. I additionally attempted the hard boot by turning the capacity to the unit off at the surge defender for a few moments then after that powering the unit and turning it on. This did not update the outcomes.

  5. #5
    Join Date
    May 2008
    Posts
    923

    Re: Samsung BD-C5500 Internet TV unable to work after Firmware download

    Samsung might as well bring answerability for the shaky nature of this firmware stage provided that it could probably cripple a $170 unit unpaid to shaky downloading methodology and instatement. That coupled with lacking default to reset the unit to a reliable plant default that could permit the adaptability of reloading the firmware overhaul, unequivocally appears like downtrodden building or downtrodden production. Not, one or the other of which I am engage in getting tied up with again. Fundamentally I now have a unit that transports just about part of what I acquired the unit to furnish. The CD/Blue Ray player still work, but the virtual world items are not upheld. To understand this I am being inquired work through an hour or more of inconvenience shooting with client fix by telephone then after that inquired pay an additional $50 bills, pretty nearly one part of the price of a unique player, to settle a firmware establishment situation that was offered as an overhaul by Samsung.

  6. #6
    Join Date
    May 2009
    Posts
    970

    Re: Samsung BD-C5500 Internet TV unable to work after Firmware download

    There are several game plans to update the firmware. 1st is utilizing the virtual world union, 2nd is to download the firmware document & overhaul via a USB memory stay, 3rd & my best, is to overhaul the firmware via a CD that you smolder the firmware index to. In the event that your player is operational, in the event that it was me, I could perform an additional firmware redesign via USB or CD. You cannot run counter directionally with firmware, yet, you could probably glimmer the same or more up to date form. Streak the firmware again. Once finish and the player reboots fail again. Then reset it to manufacturing plant defaults via the GUI, not the stop catch. I possess the same mechanism. I did not have any situation with a firmware upgrade on this apparatus but I have had situations in the past on better mechanisms.

  7. #7
    Join Date
    Aug 2009
    Posts
    772

    Re: Samsung BD-C5500 Internet TV unable to work after Firmware download

    Genuinely, I like the Samsung mark, which I take up with value TVs and in days of yore with different electronics. That is why a chosen this player over others, cost was not quite an issue. My observation of value was the driver for the buy. Unfortunately the firmware flimsiness for this apparatus keeps on to be a danger to the buyer. I consistently take part in Consumer Report evaluations and feel committed to report that we are unable to approach a fix. I could get a kick out of any chance to grasp why an outfit could danger having a mechanism that works consummately be rendered unusable unpaid to a firmware redesign proposed by the same group. This is a quite irregular model.

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