I have recently purchased a dell laptop that came with Windows Vista preinstalled. There is some kind of problem with Windows Media Player 11 which isnt working from day 1. I am not able to play WMV files because I dont have a sound card installed which is infact installed and working properly because other programs are using it without any problems. I am also not able to play WMA files and get the below error message:
An audio codec is needed to play this file.
To determine if this codec is available to download from the Web, click Web Help and I get: You've encountered an error message C00D10D1 while using Windows Media Player. The following information might help you troubleshoot the issue.
Codec is missing
Windows Media Player cannot play the file (or cannot play either the audio or video portion of the file) because the Sipro Lab Telecom ACELP.net (130) codec is not installed on your computer.
The missing codec might be available to download from the Internet. To search for the Sipro Lab Telecom ACELP.net (130) codec, see WMPlugins.com.
Can anyone please help me out. Thank you
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