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Thread: Windows Media Player 11 in XP does not play DRM files error C00D11B1 / 80070057

  1. #1
    Join Date
    Dec 2011
    Posts
    2

    Windows Media Player 11 in XP does not play DRM files error C00D11B1 / 80070057

    I have a fresh install of SP3 and the latest WMP11 on XP Home.

    I get this error whenever I try to play any DRM file no matter from which provider:
    http://www.microsoft.com/windows/win...nalid=80070057
    You've encountered error message C00D11B1 while using Windows Media Player. Original Error Message
    80070057. One or more arguments are invalid.
    All other types of video or audio files that aren't protected by DRM play without problem, so there is no problem with the audio device or ID3 headers as none of the DRM files I've tried are MP3s.

    From many hours of searching I find the error is returned for various problems. I have tried all the solutions and none of them resolves the problem. It can't be missing or conflicting codecs as all types of non-DRM files play without problem. The quartz.dll is registered and not corrupted. I have reinstalled WMP11 several times. I have reset the DRM with both the Microsoft and Netlix tools and individualized WMP11 using the several MS individualization sites and by force using the command line several times with each reinstall.

    The last thing I've tried is use the resetDRM tool and not individualize and then installed Amazon Unbox for video purchases and rentals. I ran the included trouble shooter in Unbox and let it individualize WMP11, after which the trouble shooter reported no problems with my set-up. I downloaded a short free file from Amazon and although it will play in the Amazon unbox player, trying to play the file in WMP11 still returns the same error as before and so does trying to play any of the other DRM files I have.

    So does anyone have a different solution or idea of what to check other than the usual suspects?

  2. #2
    Join Date
    Dec 2007
    Posts
    1,736

    Re: Windows Media Player 11 in XP does not play DRM files error C00D11B1 / 80070057

    There is an article that I have "KB925705" describing the problem partially. If replacing the processor (or other components), DRM gets crashed. WMP or Vista is not capable to tell the user (paying customer) that his hardware-ID has changed and what he has to do in this case. You can also check for solutions in similar threads here - Windows Media Player 11 error C00D11B1 Original code 80070057

  3. #3
    Join Date
    Dec 2011
    Posts
    2

    Re: Windows Media Player 11 in XP does not play DRM files error C00D11B1 / 80070057

    Thanks, but that isn't the problem. I've deleted the DRM folder and re-individualized many times now with no effect and there have been no hardware changes besides.

    The Amazon Unbox player which uses WMP11 can retrieve the licenses and play the video, it's only when I try to open DRM video with WMP that I get the error message even if I already have the license for the video in the DRM folder because it was downloaded by Unbox or a video converter program.

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