Guideline on Top-up and Recharge by TRAI

[Adeel]

Guideline on Top-up and Recharge by TRAI from 15th September 2008 and applicable for all cellphone subscribers, new and existing.

• Subscribers to get full talk time on talk time recharges, barring an administrative fee which shall not exceed Rs.2 per recharge and applicable taxes.
• Subscribers to automatically get the benefit of straight tariff reductions without any preconditions of any explicit action by the subscriber, for example, sending SMS etc.
• Customers in existing lifetime plans can migrate to new lifetime plans with lower entry fee without having to make additional payment or recharges.
• Lifetime customers need not recharge more than once in 6 months for remaining connected
• Promotional offers to be streamlined.
• Customers to get key tariff information in vernacular language also at all the retail outlets of the service providers and their franchisees
• No change in mobile number when subscriber change tariff plans or move from prepaid to postpaid or vice versa.
• Blackout days (customary/festival days on which free/concessional calls/SMS are not available) limited to a maximum of 5 days in a calendar year.

[Jigar]

It's still not implemented. On top up recharge provider charging administrative fee more than Rs. 2