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Thread: Printer Installation Fatal Error

  1. #1
    Join Date
    Feb 2006

    Printer Installation Fatal Error


    I bought hp photosmart c5380 printer. I put in the installation cd and it got to 94% and then a fatal error pops up and it keeps popping up it will not stop. I do not know how to fix it, I called hp support and talked witj them and they told me it was a microsoft problem. I am not sure that it is a Microsoft problem.

    Can anyone help me please ?.

    Thank you.
    the longest journey begins with a single step

  2. #2
    Join Date
    Dec 2007
    1- download windows install clean up utility from microsoft site
    2- install the utility and run
    3-from the list un-install only the old problematic WebReg appear in the list
    4-now run the software provided from hp

  3. #3
    Join Date
    Feb 2006
    Finially took my computer in to a shop and the guy said the computer does not have enough memory for the printer.
    the longest journey begins with a single step

  4. #4
    Join Date
    May 2008
    Try This

    1) Changing permissions in registry
    2) Download new software/drivers
    3) Disabling all TSRs.

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