Results 1 to 5 of 5

Thread: external hard drive not detected even in device manager

  1. #1
    Join Date
    Mar 2015
    Posts
    2

    external hard drive not detected even in device manager

    Hi...I have 1tb wd new hdd. When i connect it to my laptop, its not getting detected.I can hear the soft spinning noise from within the hdd but there is no usb device acknowledgement. Neither i can find my hdd in device manager and my computer explorer. I tried to install the usb drivers also and changed the usb cable also, bt stll my hdd is not detected.. Please help

  2. #2
    Join Date
    May 2006
    Posts
    2,335

    Re: external hard drive not detected even in device manager

    It might be possible that the exclosure could be dead rather than the drive. You can try to get a USB dock or cable and then take out the drive out of the enclosure and try it that way.

  3. #3
    Join Date
    Aug 2014
    Posts
    21

    Re: external hard drive not detected even in device manager

    Hi arnav467,
    Based on your post, you may try the steps below:
    1) Try to connect the drive through another USB port on your laptop.
    2) Try to connect the drive to another computer and see does it react same?
    3) Right-Click on the My Computer icon either on your desktop or in the Start Menu and select Manage.
    A new window titled Computer Management comes up.
    4) Select Storage from the left hand side by clicking it once, then select Disk Management(local) from the right side by double-clicking it. Find your new drive and format it with one large partition.
    5) Run the Data Lifeguard Diagnostics to test the drive. Here's the link below:
    {http://products.wdc.com/support/kb.ashx?id=Knyg9U}
    hope it helps.

  4. #4
    Join Date
    Mar 2015
    Posts
    2

    Re: external hard drive not detected even in device manager

    Thanks for the help...USB Port was faulty. My laptop has only one usb port, so i cud not find the prob.
    How can i check the warranty of my hdd?

  5. #5
    Join Date
    Aug 2014
    Posts
    21

    Re: external hard drive not detected even in device manager

    Hi arnav467,

    Thanks for replying, you may check the warranty from the following link:
    {http://products.wdc.com/support/kb.ashx?id=7oOO0R}
    Once you will click this link, you need to select the country and then just key in the required details.
    Hope it will help you.
    Note: always have a copy of your important data.

Similar Threads

  1. Replies: 6
    Last Post: 09-10-2012, 06:38 PM
  2. External Hard Drive Not Detected
    By The$Achilles in forum Operating Systems
    Replies: 7
    Last Post: 10-09-2010, 12:09 AM
  3. Replies: 4
    Last Post: 22-10-2009, 06:50 PM
  4. Replies: 3
    Last Post: 22-07-2009, 02:41 PM
  5. USB External Hard Drive Not Detected
    By akbar in forum Vista Hardware Devices
    Replies: 1
    Last Post: 11-10-2008, 02:57 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,656,360,668.70174 seconds with 18 queries