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Thread: problem with Atheros AR3012 bluetooth card settings

  1. #1
    Join Date
    Oct 2014
    Posts
    17

    problem with Atheros AR3012 bluetooth card settings

    I am using a laptop that is running on Windows 8.1 operating system and it also came with a Qualcomm Artheros AR3012 Bluetooth card onboard. Whenever I used to connect any bluetooth devices like mouse or keyboard then it used to get connected but soon it gets disconnected and the cycle continues. So, I went to the official website of Asus and downloaded the latest bluetooth drivers. After installing the driver I am not able to connect any bluetooth device to this laptop and I cannot even access the bluetooth settings. Does anyone know how this problem can be solved? Thanks

  2. #2
    Join Date
    Nov 2009
    Posts
    796

    Re: problem with Atheros AR3012 bluetooth card settings

    Can you try to turn off bluetooth and then turn it on again from PC settings and then check if the bluetooth settings option in the quick launch works or not. I also dont know whether your Artheros AR3012 is supported by any other bluetooth stack but you can try to check if the software called BlueSoleil supports your AR3012 and if there is any stack issue then a driver could help you out for sure.

  3. #3
    Join Date
    Nov 2005
    Posts
    2,496

    Re: problem with Atheros AR3012 bluetooth card settings

    Even I was facing some problem with bluetooth and Windows 8.1 on my laptop and the only fix for this issue was to update the bluetooth drivers. I also think that there is Artheros Bluetooth adapter in my laptop. I was able to get the bluetooth drivers from my laptops manufacturer website and after installing it, I was able to connect to my phone and it was staying connected without any problem. So, you should check your laptop's manufacturer website for updated bluetooth drivers and download the correct ones for your laptop model.

  4. #4
    Join Date
    May 2008
    Posts
    1,822

    Re: problem with Atheros AR3012 bluetooth card settings

    There is a driver of Atheros AR3002 for Windows 8 that you can download from the below link. It supports this many types of cards such as - Qualcomm Atheros AR1005 Bluetooth 4.0 + HS Adapter, Qualcomm Atheros AR3002 Bluetooth 4.0 + HS Adapter, Qualcomm Atheros AR3011 Bluetooth 3.0, Qualcomm Atheros AR3012 Bluetooth 4.0 + HS, Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter, Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter, Qualcomm Atheros QCA9565 Bluetooth 4.0, Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter:

    https://www.atheros.cz/atheros-wirel...et=86&system=5

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