I am using Sony DCR-HC37 Handycam Mini DV Camcorder and I was able to use it with my computer without any problems. Before few days I have formatted my computer and then I have don’t clean installation of Windows XP again and I have installed all necessary drivers. I have lost installation CD which comes with my Sony DCR-HC37 Handycam and that is why I have visited official site of the Sony and downloaded required software for it and installed it. now after that when I connect my Sony DCR-HC37 Handycam with my computer and try to use Picture Utility at that time I get error saying "The supported product is not connected". I don’t know what is wrong with it. I have tried to connect my Handycam with different USB cable but that does not help me to solve this problem. if anyone have solution regarding this then let me know.
Bookmarks