This error message has completely irritated me all the way. I remember the first time when I installed this printer it was through a USB cable and that never created any sort of issue, I was very much able to do all the basic primary things like scanning to the computer with the Printer Control Panel. All the setting were made successfully with respect to the wireless and ePrint, after that I converted the printer from USB to wireless as I already said that the printer was connected through USB cable, I did this with the help of the printer setup and software.
Now coming to main issue, I have noticed an icon on my computer system, the icon is present in listed one amongst the task bar icons and it says that “Scan to Computer is currently unavailable”. But the thing is that whenever I tried to open the HP Photosmart 5510 series network and then when I click on Manage Scan to computer i get a message which states a complete opposite of the error message which I mentioned above. This message says that "Scan to Computer is enabled", now if its enable then why I am getting that error message. This is not the only error message that I get, in fact whenever I try to scan from the printer touch screen I end up getting another error message on my computer system saying that the HP Photosmart 5510 series isn’t found, also the printer screen tells me to check out the connection between the computer system and the printer. According to the printer screen there is something wrong with the connection of both machine. The only way for me to get a successful scanning from the printer to the computer is to remove and then reconnect the USB cable but again the problem is that it takes it as two printers are working together, one through the USB and other through a network. all in all everything is completely messed up and I am very much confused where exactly the issue is lying. I don’t think anyone must be facing so many problems all together in a single Photosmart 5510 printer. Surely there is nothing wrong with my computer system, I am running windows XP pro into my machine which however supports the printer in all aspects. Please help me out and let me know a appropriate solution for getting rid of this issue.
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