Originally Posted by
Hymavath
If above solution does not help you to solve this problem then you should try this steps. Open start menu and then click on search box. Now type %temp% and then press enter key. In temp folders you have to look for the 7z### tmp folder (# will be the driver version). Once you find the folder you have to double click on it and then open Util folder. Now you will see ccc folder and you have to open that also. After opening the ccc folder you have to locate Uninstall_L3.bat file and double click on that. now after finishing the uninstalling process you have to register the Windows Installer Service and then try to install HP software again in your computer. According to me after trying this solution you will not face any problem while HP software and it will recognize your printer and you will be able to scan also.
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