HP LaserJet 1022 Not working on Windows 7 64x

[Adam_TechSupport]

Hello All.

I've been having problems with the roll out of a couple of Windows 7 PCs and their compatibility with the HP Laserjet 1022 and was wandering if anyone has had this problem before.

We have 2 PCs running Windows 7 64x connected locally via USB to HP Laserjet 1022 printers. I have downloaded the driver package for the printer but when I go to install the printer, and the software prompts me to connect the printer, the software doesn't detect the printer is connected and so I can't get any further although the printer appears in devices and printers as a unknown device.

There is only one driver package available for this printer so I'm a bit stuck to what to do.

Any advice welcome

[EINSTEIN_007]

If you have downloaded the most current Vista driver for your device, locate the install executable and right click on the file. Chose the “Troubleshoot Compatibility” option and Windows 7 will run a check and then display a window offering you a choice of troubleshooting options, select “Try recommended settings”. You will then be advised of the settings that Windows 7 will use to install your software.