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Thread: Cannot update Logitech Harmony 900/1000/1100 on Snow Leopard (10.6) and OS X Lion (10.7)

  1. #1
    Join Date
    Jan 2012
    Posts
    79

    Cannot update Logitech Harmony 900/1000/1100 on Snow Leopard (10.6) and OS X Lion (10.7)

    Many users are reporting that they are getting problem with updating the Harmony 900/1000/1100 on Snow Leopard and OS X Lion. I don’t know what kind of problem they are getting but this Logitech universal remote controller probably make much cause on Apple products.

  2. #2
    Join Date
    Feb 2010
    Posts
    763

    Re: Cannot update Logitech Harmony 900/1000/1100 on Snow Leopard (10.6) and OS X Lion (10.7)

    I have installed Harmony One by the use of Macbook Pro without any problem but then I have got the problem. However luckily I resolved it using the Mac support. The problem is if you make a new account, you will need to start all over again and you need toad all your devices again by creating Activities. If you still getting problem, don’t forget to contact the Logitech support.

  3. #3
    Join Date
    Feb 2010
    Posts
    669

    Re: Cannot update Logitech Harmony 900/1000/1100 on Snow Leopard (10.6) and OS X Lion (10.7)

    I have found something strange when installing the software on mac. If you are going to install the software for the first time, it will show 'Create New Account' area of the software. Put the Password and Confirm Password. If it is not confirmed then you are surely in the wrong section. Click Cancel and find back to the 'New User' and 'Returning User' screen.

  4. #4
    Join Date
    Feb 2010
    Posts
    532

    Re: Cannot update Logitech Harmony 900/1000/1100 on Snow Leopard (10.6) and OS X Lion (10.7)

    it simply looks like the new version driver or may be the logitech software is not compatible with the Mac OS or Lion and due to this it is not able to recognize the Remote connected via USB. if the issue was about the single device, then i could have assumed that the problem is with the device or system only. but here in your case problem with Logitech Harmony 900/1000/1100. So it is little tough to make decision.

  5. #5
    Join Date
    Jan 2011
    Posts
    270

    Re: Cannot update Logitech Harmony 900/1000/1100 on Snow Leopard (10.6) and OS X Lion (10.7)

    Many users are complaining means that the issue is about drivers itself. The new drivers might not be compatible. Have you tried the Windows version drivers and tried to install it in Windows computer? check it first and it will help you to know whether the issue is really about the Logitech Harmony 900/1000/1100 or something else.

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