Corsair H50 Failure

[OhYeah]

My trouble is corsair H50 seemed to have created a leak inside a case that was never messed with. This in turn took out my motherboard and memory at the time. Anyone here who faced difficulties while trying to replace the Corsair H50?

[Vicky Woodley]

Request an RMA. Once you get a case number or rma number or if you already have one, you will have to call Customer Support directly and explain this to them.

[Hymavath]

Check your junk mail, they show up there sometimes. They are just a PC generated response and should be sent fast. I have faced this difficulty earlier myself. So I m pretty sure that you could have received response.

If you still don’t acquire a response just call them direct. They are very nice people there and i'm sure they will take care of you

[Amadou]

Corsair support is extremely bad, and I am not going to send back this faulty H50.Sending it back at my cost isn't what I would call enough. All they were interested in was their H50, nothing else with regards to my other faulty parts
shattered by their product.

[OhYeah]

I finally acquire a RMA for the cooler, however considering my motherboard and memory used with it failed due to the leak; I already told them they have been thrown away, Corsair support team refused to listen to me the first time.

I requested another RMA without motherboard and memory, and now I acquire no answer what so ever.i have last reply from support, so I can officially complain about the lack of customer service. nevertheless I'd stay away from
Corsair, I cannot advise their after sales service.

[Kasavaraju]

You will require offering the items you are claiming for an RMA that is usual, why would you through these items away, if you were making a claim for damage? I fail to observe your point here. Nevertheless I would suggest you calling customer service by phone .You can get the number on corsair official website

[OhYeah]

For the reason that I first tried to RMA when I had them 2 months ago now, and I got no reply. Besides, I didn't know that I would acquire compensation for damaged items, if I had have known that I wouldn't have binned them, perceptibly.