I have a few times attempted installing HP PSC 1410 on brand new laptop with Windows 7 Home Premium 64-bit. The predominant time, I actually connected to the USB and Windows 7 can't identify a "basic deskjet printer" driver to utilize. The second time, I downloaded the just ready driver from HP for this printer and OS. I handicapped the Norton antivirus, as notified before installation. The third time, I emulated the recommended fix: uninstall the printer programming, institute windows redesign, and attempt again. I am getting the following error message around the same time of installation
Code:
ERROR SITUATION CODE: 09932133
CIssueMapFactory::CreateIssueList() there are no issues for the shield sectionLaunchApp(X:\hpqtra08.exe -shutDown,1,00000000,00000000) failed with 2
Error opening key
HKLM\SOFTWARE\Hewlett-Packard\Install\{B61ED343-0B14-4241-999C-490CB1A20DA4}, error=2
Timed out waiting for product finish event
= Application did not return ERROR_SUCCESS. Returned 0x2 ……………..
Why won't this HP PSC 1410 all in one work with my Windows 7 laptop? It works in my 5 year old pc.
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