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Thread: Getting fax storage full message on my hp printer & fax device

  1. #1
    Join Date
    Aug 2011
    Posts
    564

    Getting fax storage full message on my hp printer & fax device

    Whenever i am trying to load any document in order to fax i am receiving a message saying "Fax Storage full - Cancelling send" on the panel,i have cancelled all the pending fax and have also reset the system to its default setting but nothing seems like working,can anyone help me out with this problem?

  2. #2
    Join Date
    Mar 2010
    Posts
    310

    Re: Getting fax storage full message on my hp printer & fax device

    Printers supporting Fax now a days comes with a "Clear Fax Log" just try to look for this option it should be in Tools or Preferences menu.i think this will help you out

  3. #3
    Join Date
    Jul 2011
    Posts
    957

    Re: Getting fax storage full message on my hp printer & fax device

    I was to solve the same problem to some extent by updating the printer firmware to the latest version from hp website and had a success in solving the "Clear Fax Log" error.I am not having that error any more.Now i am able to scan the documents but i have came across another problem,now i can hear the fax tone but the fax does not go through.is there anyone having idea about this?

  4. #4
    Join Date
    Mar 2010
    Posts
    306

    Re: Getting fax storage full message on my hp printer & fax device

    I have tried Clearing the fax log but it did not worked for me.What i did was that i had switch the "fax to pc" option to "off" which made it to print a lot of previous faxes so i cancelled it and again switched the "fax to pc" to "on",and finally got rid of the problem.even you can try the same.

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