I have purchased new FreeAgent Desktop 500GB External drive recently. I don’t have any problem with the working of the product till last week but after that I faced some severe problem with it. The device cannot be detected by the system when I trying to connect it. but after 5 minutes it found by the system but then it says the drive should be formatted. Then I got the error message "The Parameters are Incorrect" and "I/O Error". I also heard the sound of spinning of the drive from the case. I also try to test it on the other system but the problem remains same. I just want my data within the product. The reason is I have my all important data in it like my all artwork and family photos and essential documents. Can anyone give me some suggestion to solve this problem? I cannot understand what to do please help me.
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