I have a Dell 3100cn, and for some time I stopped working on one drawer because when I use the bottom, it tells me paper jam and remove the drawer. What I did here is that removed the paper, but the message continues to appear. I do not understand, I even removed the lower part of the printer, but there is no paper jam. There are a number to call customer service dell? Or has anyone already encountered this problem if yes then please help me out of the same.
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